Terms of Service | The Alpine Life | Snow Gear | Ski Gear | Australia

Terms of Service

By accessing, browsing or purchasing from this website you are signifying your acceptance to the following terms and conditions:-


  • You agree that we hold your personal information for the purposes outlined in our Privacy Policy;
  • Information, prices and products on the site is subject to change without notice; 
  • We reserve the right to take reasonable steps to verify that the orders and payments are bona fide;
  • We reserve the right to cancel any order and we will notify you as quickly as possible (normally by e-mail or by phone) using the contact details provided; 
  • Whilst we do our best to maintain accurate stock levels all orders are accepted subject to stock availability; 
  • Colours depicted should be used as a guide only as some fabrics and colours may appear different depending on lighting conditions and computer screen displays resulting in colour variation shown on the website and from catalogues; 
  • We will refund any monies paid using the original payment method received;
  • We aim to dispatch our orders as fast as we can but sometimes there are delays we cannot accept responsibility for delivery delays due to unforeseen circumstances;
  • We cannot accept liability for any loss or injury due to the supply of faulty goods;
  • You are responsible for the importation of products into your country of location and we must obey the regulations applicable for the dispatch of goods re listing the item purchased, the price paid and number of units shipped, and country of origin;
  • If you do not agree with these terms and conditions, then your sole remedy is to discontinue the use of this website.


We are happy to respond to any enquiries regarding our Terms of Business with you and we welcome your feedback, so please feel free to contact us at customerservice@thealpinelife.com.au


Trading Address

The Alpine Life
Shop 5
Mt Buller
Victoria, Australia

The Alpine Life is a division of
Rojo Australia Pty Ltd
14 Baines Cresent
Torquay 3228
Victoria Australia
ABN Number 29 005 309 802

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